Administration/Operations - Business Office Manager - IN, Richmond - Job

Golden Living Centers  -  Richmond, Indiana 47374
3/26/2020 8:00:57 AM
JOB ID: 2953489 Specialty: Administration/Operations




Business Office Manager

Position Business Office Manager

As a Business Office Manager at Golden LivingCenters, we will count on you for the direction and business results of our healthcare facilities. As part of your responsibilities, you'll oversee and lead various operations. You will promote an environment that fosters creative thinking, problem-solving and empowerment and hire qualified executive staff to assist in your efforts. All your hard work will help create a respectful and empowering environment for our patients. You will also orient new staff and participate in recruitment and selection to help us build the best and most capable staff possible. Join our team in this highly valued and essential position as a Business Office Manager and make a golden difference!

We are seeking qualified individuals who will never cut a corner to ensure customer satisfaction. If you are compassionate about quality care and have relevant management experience, then this may be just the opportunity for you.


Responsible for the completion of all business office tasks performed at the location, including but not limited to payroll/personnel, accounts payable and general administration. Implement procedures for timely and appropriate record-keeping, billing, data management, statistical analysis, and information system reports.


* Performs and/or oversees the completion of all business office related functions
* May assist families with Medicaid eligibility process, including documenting in the appropriate systems all follow-up and monitoring until the process is complete
* Manages all personnel records, employee medical records, and mandatory periodic reports
* Reviews analyze and interpret financial data to monitor progress toward established goals; identifies deterrents to success and implements improvements as necessary to enhance efficiencies and results; facilitates effective problem resolution and development of business office goals and objectives
* Act as team lead and mentor as it relates to all business office functions and staffing
* Assures appropriate maintenance of all business office equipment
* Coordinates the daily flow of financial information /documentation to and from the central billing office (CBO) to facilitate the timely billing and collection of accounts receivable.
* Performs all duties as trust fund custodian per Resident Trust Fund policies and procedures including weekly reconciliation


Must adhere to the Company's Code of Conduct and Business Ethics policy including documentation and reporting responsibilities.

Position Requirements


* Associate degree in accounting, healthcare administration or business management or high school diploma with at least 5 years of business office experience may be substituted of the degree requirement
* Supervisory and healthcare billing experience preferred
* Must be capable of maintaining regular attendance


* Computer skills to perform job duties
* Ability to manage diverse billing procedures and requirements in a timely and effective manner
* Strong organization skills including the ability to prioritize and manage multiple tasks in a dynamic environment
* Strong written and oral communication skills
* Must be able to maintain confidentiality regarding patient, employee, and company proprietary information
* Must have the ability to relate professionally and positively and work cooperatively with patients, families, and other employees at all levels


Mobility, reaching, bending, lifting (minimum of 10 pounds), fine hand coordination, ability to read and write, the ability to understand and follow written and oral instructions and directions, ability to travel, and ability to remain calm under pressure.


At Golden LivingCenters, we share our passion for improving quality of life through innovative healthcare, one person, one family, and one community at a time. Each of our 23 Indiana Living Centers is held to the highest clinical standards and is staffed by caring, experienced professionals. We strive to hire and retain personnel of ability, character, and dedication by providing good working conditions, training and leadership, and personal growth opportunities.

Location 00097 - Golden Rule
Full-Time/Part-Time Full-Time
Shift -not applicable-
Category Administration/Operations
EOE Statement We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law.
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Position: Full-Time

Richmond, IN
Richmond, Indiana