Administrative Support - Executive Director - IN, Richmond - Job

Golden Living Centers  -  Richmond, Indiana 47374
3/23/2020 8:18:09 AM
JOB ID: 2949761 Specialty: Administrative Support




Executive Director

Position Executive Director

Executive Director - Licensed Healthcare Facility Administrator

The ideal candidate will use a strategic mindset to drive the future success of the company by aligning teams under one vision. With responsibility for all program areas, this candidate will execute all areas of need for the organization including management in the following areas: fiscal, operational, program development, community relations, and board relations for the facility.


To lead and direct the overall operations of the facility in accordance with customer needs, government regulations and Company policies, with focus on maintaining excellent care for the residents/patients while achieving the facility's business objectives. Serve as a mentor to guide and support all other assigned facilities.


* Leads the facility management staff and consultants in developing and working from a business plan that focuses on all aspects of facility operations, including setting priorities and job assignments. Monitors each department's activities, communicates policies, evaluates performance, provides feedback, and assists, observes, coaches and disciplines as needed
* Develops an environment that allows for creative thinking, problem solving and empowerment in the development of a facility management team
* Oversees regular rounds to monitor delivery of nursing care, operation of support departments, cleanliness and appearance of the facility; moral of the staff; and ensures resident needs are being addressed
* Exhibits positive customer service both to internal and external customers through the ongoing support and implementation of the Company's Health and Rehabilitation Services customer service initiatives and business objectives. Utilizes survey information to address areas of importance as defined by our customers
* Ensures consultants and other support resources are appropriately utilized and a high level of interdepartmental teamwork is maintained
* Ensures the building and grounds are appropriately maintained and that equipment and work areas are clean, safe and orderly, and any hazardous conditions are addressed; ensure that Universal Precaution and Infection Control, Isolation, Fire Safety and Sanitation practices and procedures are followed
* Maintain a working knowledge of and ensure compliance with all governmental regulations
* Monitor Human Resources practices to ensure compliance with employment laws and company policies, and to ensure practices that maintain high morale and staff retention to include effective communication, prompt problem resolution, proactive supervisory practices, and maintaining a proactive work environment. Manage turnover and ensure current and future staffing through development of recruiting sources, and through appropriate selection, orientation, training, staff education and development
* Manage facility budgets and business practices to include labor costs, payables, and receivables. Monitor business activities to ensure procedures and standards are followed, appropriate handling of funds and that sound credible business practices are followed at all times. Communicate budget guidelines and expectations to department managers. Meet established budget and Accounts Receivable goals as developed by department supervisor and GVP team.
* Develop and implement a marketing strategy for the facility that reflects service opportunities, competition, potential market area changes, and which maximizes census, payor mix, and ancillary revenues. Lead and monitor key staff and facility staff to play an active role in carrying out the marketing plan. Take initiative in evaluation, development and implementation of new business opportunities that meets the needs of the community and benefits the facility/Company
* Develops positive relationships on behalf of the Company with government regulators, residents, families, area health care, physicians, and the community at large. Acts as a resource of information to the community related to health care issues
* Comply with, support and enforce Company policies involving all safety and infection control procedures to include the proper use of mechanical lifts, gait belts and personal protective back supports
* Promote and understanding of and compliance with all rules regarding resident's rights; promote positive relationships with residents, visitors and regulators, to include presenting a professional appearance and attitude
* Supervise, conduct and participate in department and facility education activities and staff meetings
* Utilize the quality improvement process in all areas of facility operation
* Performs the role of compliance liaison as described in the attached addendum


Must adhere to the Company's Code of Conduct and Business Ethics policy including documentation and reporting responsibilities

Position Requirements


* Bachelor's degree
* Currently licensed as Nursing Home Administrator in state of practice
* Completion of the company EDIT Program and/or prior experience as an Executive Director
* Experience in performance management and effective leadership
* Ability to travel, including overnight stays
* Must be capable of maintaining regular attendance


* Ability to complete multiple projects
* Computer skills of the types and at a level necessary to accomplish the job
* Capable of working with minimal supervision
* Must be able to maintain confidentiality regarding patient, employee, and company proprietary information
* Must be able to relate positively and favorably to residents, families and government regulators, and to work cooperatively with other employees at all levels


Sedentary work involves lifting no more than 10 pounds at a time and occasionally lifting or carrying articles like docket files, ledgers, and small tools. Although a sedentary job is defined as one which involves sitting, a certain amount of walking and standing is often necessary in carrying out job duties. Jobs are sedentary if walking and standing are required occasionally and other sedentary criteria are met.


At Golden LivingCenters, we share our passion for improving quality of life through innovative healthcare, one person, one family and one community at a time. Each of our 23 Indiana Living Centers is held to the highest clinical standards and is staffed by caring, experienced professionals. We strive to hire and retain personnel of ability, character, and dedication by providing good working conditions, training and leadership, and personal growth opportunities.

Location 00096 - Richmond
Full-Time/Part-Time Full-Time
Shift -not applicable-
Category Administrative Support
EOE Statement We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law.
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Position: Full-Time

Richmond, IN
Richmond, Indiana