Patient Transition Liaison

Golden Living Centers 8800 Virginia Place -  Merrillville, Indiana 46410
6/26/2019 5:50:48 AM
JOB ID: SAL-19-00048 Specialty: Sales and Marketing





The Patient Transition Liaison RN/LPN at Golden LivingCenters will promote our products, services and outstanding clinical outcomes, spreading the word about what makes us so special.

The Patient Transition Liaison RN/LPN will help position Golden LivingCenters as the provider of choice in the market. Our customers will thank you for reaching out to them after they experience The Golden Difference firsthand upon visiting our facilities. Of course, a collaborative and professional staff will support you as you lead us to the frontier of our industry.

We are seeking experienced candidates with expertise in marketing and a passion for healthcare. .


The Patient Transition Liaison RN/LPN is responsible for generating business through qualified leads for assigned locations. They will coordinate external activities that position the company as the leader in services and provider of choice in the market.

The Patient Transition Liaison RN/LPN Essential Job Duties:

  • Grow business through new and existing referral sources.
  • Initiation of leads through relationships with qualified sources and contact with patients and families
  • Identify referral opportunities through market intelligence and territory management data
  • Match company services with patient needs
  • Develop and implement special events and presentations to assist in maximizing fair market share
  • Represent and promote full line of company services by assigned locations
  • Facilitate patient transition to company services
  • Meet and exceed company established targets
  • Effectively utilize company resources to grow business
  • Collaborate with appropriate center employees and/or Direct Connect to determine new sources for leads
  • Utilize company database to input all sales activities on a daily/weekly basis. Create weekly sales report reflecting the week's activities and referrals
  • Create and report to appropriate management the 30/60/90 day business development plan


  • Must adhere to the Company's Code of Conduct and Business Ethics policy including documentation and reporting responsibilities.


  • Clinical, healthcare, or related experience
  • High school diploma or equivalent
  • Indiana RN or LPN license in good standing
  • Bachelors degree preferred
  • Minimum two (2) years experience in outside sales, marketing or related experience
  • Experience in healthcare related lead generation preferred
  • Experience in post acute or acute organization preferred
  • Ability to travel extensively


  • Knowledge and experience with Managed Care, Medicare, state specific Medicaid regulations and electronic referral management
  • Ability to prioritize multiple tasks with changing priorities
  • Ability to work without management oversight
  • Experience with Microsoft office and aptitude to learn company specific systems
  • Effective oral communication skills
  • Must be able to maintain confidentiality regarding patient and company proprietary information
  • Must have the ability to relate professionally and positively and work cooperatively with patients, families, and other employees at all levels


  • Mobility, reaching, bending, lifting (minimum of 10 pounds), fine hand coordination, ability to read and write, the ability to understand and follow written and oral instructions and directions, ability to travel, and ability to remain calm under pressure.


Golden Living and AseraCare Hospice are committed to enhancing the lives of the patients we care for. Here, you'll find some of the best professionals in healthcare working together to provide the highest level of care to every patient and resident we serve. And, we're able to offer career opportunities that fit almost anyone's background or level of experience. From where you work to how you work to everything in between, we're confident that at Golden Living and AseraCare Hospice, you'll find exactly what you're looking for in your career.

Position: Full-Time
Shift: -not applicable-

Merrillville, IN
Merrillville, Indiana

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