Nursing Home Administrator / NHA

Golden Living Centers 2330 Straightline Pike -  Richmond, Indiana 47374
10/4/2017 3:12:44 PM
JOB ID: 1798798 Specialty: Operations




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As the Executive Director of a Golden LivingCenter you'll make the decisions that make the difference to our staff and to the patients and residents they serve. That's why we empower you with technologies that are among the most advanced anywhere in healthcare. Technologies that allow you to see where the facility is doing well and where more attention is required - almost in real time. Technologies that allow you to work smarter, more efficiently and truly build the staff and the culture of your facility. We've earned more AHCA/NCAL quality awards than any other post-acute healthcare provider thanks to people like you. So if you have what it takes, it's time to take the lead with Golden Living.

To lead and direct the overall operations of the facility in accordance with customer needs, government regulations and Company policies, with focus on maintaining excellent care for the residents/patients while achieving the facility's business objectives.

Essential Job Functions

  • Leads the facility management staff and consultants in developing and working from a business plan that focuses on all aspects of facility operations, including setting priorities and job assignments. Monitors each department's activities, communicates policies, evaluates performance, provides feedback, and assists, observes, coaches and disciplines as needed.

  • Develops an environment that allows for creative thinking, problem solving and empowerment in the development of a facility management team.

  • Oversees regular rounds to monitor delivery of nursing care, operation of support departments, cleanliness and appearance of the facility; moral of the staff; and ensures resident needs are being addressed.

  • Exhibits positive customer service both to internal and external customers through the ongoing support and implementation of the Company's Health and Rehabilitation Services customer service initiatives and business objectives. Utilizes survey information to address areas of importance as defined by our customers.

  • Ensures consultants and other support resources are appropriately utilized and a high level of interdepartmental teamwork is maintained.

  • Ensures the building and grounds are appropriately maintained and that equipment and work areas are clean, safe and orderly, and any hazardous conditions are addressed; ensure that Universal Precaution and Infection Control, Isolation, Fire Safety and Sanitation practices and procedures are followed.

  • Maintain a working knowledge of and ensure compliance with all governmental regulations.

  • Monitor Human Resources practices to ensure compliance with employment laws and company policies, and to ensure practices that maintain high morale and staff retention to include effective communication, prompt problem resolution, proactive supervisory practices, and maintaining a proactive work environment. Manage turnover and ensure current and future staffing through development of recruiting sources, and through appropriate selection, orientation, training, staff education and development.

  • Manage facility budgets and business practices to include labor costs, payables, and receivables. Monitor business activities to ensure procedures and standards are followed, appropriate handling of funds and that sound credible business practices are followed at all times. Communicate budget guidelines and expectations to department managers. Meet established budget and Accounts Receivable goals as developed by department supervisor and GVP team.

  • Develop and implement a marketing strategy for the facility that reflects service opportunities, competition, potential market area changes, and which maximizes census, payor mix, and ancillary revenues. Lead and monitor key staff and facility staff to play an active role in carrying out the marketing plan. Take initiative in evaluation, development and implementation of new business opportunities that meets the needs of the community and benefits the facility/Company.

  • Develops positive relationships on behalf of the Company with government regulators, residents, families, area health care, physicians, and the community at large. Acts as a resource of information to the community related to health care issues.

  • Comply with, support and enforce Company policies involving all safety and infection control procedures

  • Promote and understanding of and compliance with all rules regarding resident's rights; promote positive relationships with residents, visitors and regulators,

  • Supervise, conduct and participate in department and facility education activities and staff meetings.

  • Utilize the quality improvement process in all areas of facility operation. 


- Must be a Licensed Administrator and currently licensed by the State
- Completion of Bachelors Degree or appropriate education to meet State licensure requirements, and at a level necessary to accomplish the job
- Completion of the company EDIT Program and/or prior experience as an Executive Director
- Must possess basic computer skills, including e-mail use
- Must be able to travel, including overnight stays
- Experience in performance management and effective leadership
- Must be capable of maintaining regular attendance

Job: Operations

Primary Location: Indiana, Richmond

Schedule: Full-time

Shift: Day Job

Shift Time:

Department Address: 2330 Straightline Pike*

Department City: Richmond

Department State: IN

Department Zipcode: 47374

Organization: Golden Living Centers

Company Profile

When you build your career with Golden Living, you'll discover that each aspect of everything we do is focused on the patients and the residents we serve. Here you'll have the technology and resources that are essential to making a difference. You'll also help shape a culture that is built upon teamwork and shared ideas. We're one of the nation's leading providers of skilled nursing care and inpatient and outpatient therapies. With your talent, we will continue to deliver outstanding care to every patient and resident we serve.

Richmond, IN
Richmond, Indiana

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